2011 NCAA WOMEN’S TENNIS FIRST & SECOND ROUND FAN GUIDEGeorge M. Billingsley Tennis CenterUniversity of Arkansas -Fayetteville, ARDate Opponents TimeNCAA Tournament First RoundMay 14 Clemson vs. Wichita State 10:00 a.m. Arkansas vs. Sacramento State 1:00 p.m.NCAA Tournament Second RoundMay 15 Finals 1:00 p.m.NCAA TournamentMay 19 thru 30 at Palo Alto, California TBANote: You may access more information by going to ArkansasRazorbacks.com and clicking on NCAA Tennis Tournament CentralFacility:Tennis Venue: Outdoor Courts — George M. Billingsley Tennis Complex Location: On the University of Arkansas-Fayetteville CampusAddress: 1503 West Nettleship St., Fayetteville, AR 72701 (intersects with Razorback Rd)The University of Arkansas campus is accessed from Interstate 540 at three major exits: 60 (Razorback Road), 62 (MLK/Sixth Street) and 63 (Weddington Road). The core athletic facilities (with the exception of Baum Baseball Stadium and the Tyson Indoor Track Center) are located between Razorback Road on the west and Stadium Drive on the east and Maple Street on the North and Martin Luther King Blvd on the South. A-Z QUICK REFERENCEFor additional information regarding the University of Arkansas and the city of Fayetteville, please visit our website at www.ArkansasRazorbacks.com OR www.experiencefayetteville.comADADisability accommodations- Animals: Certified service or service animals in training for guests with disabilities are welcome at Billingsley Tennis Center. All service animals must remain on a leash or in a harness at all times. No other animals are allowed in the facility.- Parking: Limited Disabled parking with a state issued tag is available in the Northwest corner of Lot 46W.- Seating: Ask the usher at the main gate and they will assist you. AdmissionAdmission will be charged for the NCAA Tournament. General Admission $5.00 for adults and $3.00 for students with an ID card (per day). Children under the age of two years old will be admitted at no charge.ATM’sThere are no ATM machines located at either the indoor or outdoor tennis courts.Cameras/Video CamerasPoint-and-shoot cameras are permitted inside the facility. No flash photography is allowed. Professional camera equipment or cameras with long telephoto lenses and tripods are prohibited inside the facility. Video cameras are also prohibited in the facilityConcessionsDuring the NCAA Tournament the outdoor concession stand will be open selling drinks and candy. Outside food or beverages are permitted. We ask fans to throw their trash in any of the trash receptacles that are available.EvacuationIn case of the need for evacuation, instructions will be given over the public address system. Event Personnel and Ushers will assist directing fans to the appropriate exits from the Tennis FacilityFan Code of ConductRazorback fans are the best of the best. They model this by loudly supporting the Razorbacks and displaying respect and good sportsmanship toward the visiting team and visiting fans. The NCAA, SEC and UA have assigned a high priority to assuring athletic events are conducted in a safe and enjoyable atmosphere which promotes good sportsmanship by spectators, student-athletes and coaches. We request your cooperation by supporting the participants, officials, those around you, and event management in a positive manner and treating others with courtesy and respect.Match Day PoliciesRowdy, threatening, unsafe or inappropriate conduct including profane, racial, sexist, abusive or intimidating comments or actions, fighting, smoking, drunkenness and throwing of any object in the stadium will not be tolerated and can result in ejection. UA policy strictly prohibits anyone from entering the sideline or field without proper credentials. The UA reserves the right to remove the ticket holder from the premises if, in the sole discretion of event management personnel, the ticket holder’s conduct endangers or disrupts the environment. Re-entry is not permitted during the first half of the match. All bags will be searched at the Main Gate upon entering the Main Gate. Public address announcements are restricted to event management information and emergency situations only. Match Day Schedule1 hour before game-time — Public Gates & Concessions will open Tennis Facility Gate OpensFan gate to the Tennis Facility will open one (1) hour prior to the start of match. Public Will Call and the Main Ticket Booth is located on the northeast side of the indoor tennis center at the main gate and opens one (1) hour prior to the beginning of the match. ELEVATORThere is one elevator, located on the first floor of the tennis building. You can access it by going in the southeast door to the tennis building.Lost ChildrenParents/guardians with a lost child should contact the nearest event staff member. That person will then contact the proper personnel to insure the quickest remedy to the situation. Lost & FoundAfter the event, all unclaimed items will be turned over to our facilities management office located in room 116 in Barnhill Arena. If you have any questions please contact Kathi George at 479-575-4959.Media InquiresMedia inquiries should be handled by the Razorback Athletics Media Relations Department at 479-575-2751 and ask for Robby Edwards.Match Programs and MerchandiseOfficial match programs are on sale at the ticket sellers tent immediately inside the main gate. A limited selection of merchandise will be on sale at the southeast corner of the tennis building, next to the outdoor tennis courtsPaging and AnnouncementsThe public address system is used for game related information and emergency announcements only. In the event of an emergency in which guests attending the game must be located, please notify event management personnel.ParkingThe west end of Parking lot 46 will be available for Saturday and Sunday matches. You may access parking maps on the University of Arkansas Transit and Parking website at www.parking.uark.edu or refer to the Parking Map included at the end of this Fan Guide.Prohibited ItemsExcept for items pertaining to medical conditions or child care, all bags, backpacks, video cameras, large cases for binoculars or other items, and large purses are prohibited. All carried items and entrants are subject to search. Prohibited items must be returned to the owner’s car or discarded. Any unlawful items are subject to confiscation, and the person in possession of such items is subject to arrest. The following items are NOT permitted in any RAZORBACK ATHLETIC FACILITIES:- Alcoholic beverages- Animals (except service animals)- Baby seats- Baby strollers- Backpacks or any large bags – Banners, signs- Beach Balls- Cameras (professional equipment or cameras with long telephoto lenses Coolers or containers- Explosives- Folding chairs or stools- Food and beverages- Ice chest- Laser pointers- Noisemakers of any type (i.e. bells, horns, whistles, etc.)- Pets (with exception of service animals used by disabled guests)- Personal heaters- Stadium seats with armrests and/or over 16 inches wide- Camera Tripods- Umbrellas – Video camerasRestrooms:Public restrooms are available inside the tennis building and in the building to the east of the outdoor courts.Smoking/Tobacco FreeEffective July 1, 2008 The University of Arkansas campus became tobacco free. This means no cigarettes, pipes, cigars, dip or chew anywhere on campus and includes no stadium exiting for tobacco use outside the stadium.Telephone NumbersUA Athletics Ticket Office: 479-575-5151Campus Switchboard: 479/575-2000U of A Police: 479-575-2222Fayetteville Police Department: 479/587-3555Pat Walker Health Center (U of A): 479/575-4451Washington Regional Medical Center: 479/713-1000Throwing ItemsThe throwing of items is strictly prohibited and will not be tolerated. Offenders are subject to removal from the facilities and/arrest.